We’re here to help
Contact UPSO
Got a question about an order, your account, or working with UPSO? Use the channels below. Our team is based in Kingston, Ontario and we reply in English, with French where we can.
Customer & driver support
In-app chat: the fastest way to reach us about an order, a refund or anything Pro-related. Tap the chat icon in the header, or the help button in the footer on desktop.
Email: [email protected]
Make sure your phone number is on your account, and pop the order number in your message if you have one. It helps us get back to you faster.
Business & partnerships
Restaurants, stores, and service businesses: start at List your business or write to [email protected].
Privacy & legal
Privacy requests: [email protected]
General legal notices: [email protected]
UPSO Technologies Inc.
Kingston, Ontario
Canada
We do not accept legal service or cheques at a walk-up counter; use email for time-sensitive matters.